Are you looking for permanent guaranteed working hours to fit around other commitments?

Would you like to use these to assist a very worthwhile cause?

Then the Contact Centre opportunity may be perfect for you!

Work with York has a new, exciting opportunity for people with experience in Family Mediation and Support.
Contact Centre Supervisor
You will organise supported contact, greeting all visitors and ensuring they fully understand the process, keeping parties separate when necessary. You will assist with promoting use of the service as well as answering queries over the phone and signposting individuals to other appropriate organisations. Also, you will complete administration duties and deputise for the Manager in their absence.


Essential Criteria:


  • Excellent Literacy and Numeracy skills
  • Strong IT skills
  • Understanding of issues affecting separated families and principles of confidentiality
Salary: £9 per hour
Hours: 3 – 9 per week


These hours will be made up of 6 hours overseeing supported contact (Saturdays only, approximately 1 or 2 per month) + 1 administration shift of 3 hours each weekly (preferably Wednesday)

This is a very rare opportunity to have a work life balance while doing something you love, so it won’t be around for long! If one of these sounds like the perfect job for you,  give us a call on 01904 566066 to find out more and apply. Alternatively, send your CV to First stage interviews are available immediately for the right candidate.

Applications for this position are closed, but if you’re interested in similar positions get in touch and we’ll contact you when something becomes available.

If you have a similar vacancy that you’d like to advertise please get in touch to see how WorkwithYork can help find you the right candidate.