Frequently Asked Questions

We have outlined below a number the answers to our most frequently-asked questions, but should your question not be here, please do get in touch with us and we'll be happy to help.

Why should I register with Work with York?

WorkwithYork value their temporary staff by offering:

  • Interesting, varied short and long term assignments
  • A workplace pension scheme & weekly pay
  • Access to regular great discounts from leading brands and local outlets for shopping, eating out and leisure.
  • An awards event rewarding hard work and loyalty
  • Recommend a Friend schemes
What kinds of work do you offer?

WorkwithYork offers temporary, and more recently, due to increased demand, permanent jobs across a range of roles.

We have part time, full time and ad hoc jobs available.

How can I apply for work?

Once you have found the job you're interested in on our website, you can download an application form to print and complete, and then upload it along with your CV.

Alternatively, you can print and return your completed application form to Work with York, Top Floor, 5/6 Kings Court, The Shambles, York YO1 7LD.

When applying, please provide details of TWO referees, one from your last/most recent employer. Referees should not be family members or friends.

Once we have details of references, we will contact you to arrange an interview.

How do I get paid for temporary assignments?

You will use our online timesheet system to confirm your hours weekly - providing your hours for each week are confirmed by you and authorised by your placement manager by 12 noon on the following Monday, you will be paid the folowing Friday.

How do I book holidays?

To request holidays please  complete our holiday request email tempate and send it to If you are in a long term assignment you will  need to agree it with your placement manager.

Will I be entitled to Sick Pay ?

You may be able to claim statutory sick pay (SSP) if you meet the right criteria, for more information please see this SSP guidance.

Do you offer a Pension for temporary workers?

Yes provided you meet the elligibility criteria, you will be auto-enrolled into NEST once you have worked for us for a month. For more information on the terms of the scheme and eligibility please see NEST's website.

Who do I contact if I have a query regarding my timesheets or payment?

You will need to contact our payroll department which is open Monday-Friday from 8.30am-5.00pm - please call 01904 551065.

I have applied for work and have not been contacted

This could be for any number of reasons, your references are not suitable, or your sector experience or required skills do not match current jobs.  It could also be based on information you gave us, for example, you were looking for part time work only, can only commit to a certain number of hours  etc.  If in doubt, then please call us on 01904 551049.

Do I have to accept any work I am offered?

There is no obligation for Work with York to provide work or for you to accept any work we offer. Allocation of work is entirely at our discretion.

Can Work with York help me with sponsorship/ visa to work in the UK, unpaid work experience or apprenticeships?

As a recruitment agency we are UNABLE to offer sponsorship or assistance with obtaining visas, unpaid work experience (as we only provide paid work) or apprenticeships.

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Recommend a Friend
  • The WorkwithYork team are very friendly and super efficient
  • Everyone I meet in WWY has a 'can do' and 'commercial' attitude.
  • They have always kept me working and going from job to job and the team are really lovely and helpful!
  • Every time I have needed staff WorkwithYork have been able to provide good staff in a short space of time
  • WorkwithYork have been brilliant to me. I would recommend them and would definitely consider working for them again on placements in the future.
  • One of the advantages of temping through WorkwithYork include the variety of positions available.
  • The WorkwithYork staff have been professional, polite, helpful and matched my skill set to an appropriate position.
  • In my few months I've already had a range of experience in an office environment and find myself constantly learning new skills and more importantly, being challenged.
  • He has been able to work independently, delivered a high quality product and his work manner in timeliness and fitting in with the rest of the team has been impeccable.
  • She has picked things up really quickly, been thinking creatively, using her initiative and working with minimum supervision.
  • Many thanks for getting us out of a very tight spot
  • Very quick to pick up the demands of the role, which is quite technical, and very good on the phone with customers - an excellent candidate for any similar role.
  • Very good. Calm, organised, turned up early and marked all the work at the end of the day - we would definitely welcome her back.
  • Your online timesheet system is very simple once mastered, and doing it weekly is much easier than waiting until the end of the month.
  • The yr6 children behaved brilliantly on Monday - we would definitely have this teacher again.
  • Many thanks for your help with the arrangement. It has worked really well and she has been exactly what we needed for the role.
  • Good feedback, fitted in well. I checked at the end of the day with her to see if she found it OK and she seemed totally comfortable working with the older students. Would be delighted to have her back……..might she be available today?
  • Brilliant! She is punctual, organized and very friendly. She is self motivated and gets on well with my staff. She is excellent in the classroom and has dealt excellently with difficult classes. Happy to have her any time!
  • She has been nothing short of a miracle, dealing with a difficult situation sensitively yet with humour, and skilfully managing a host of different personalities, priorities and demands. She was the glue for all of us.
  • We are very pleased with the service and supply staff we have had in school through you - I can't think of anything you would need to improve. The service is very well organised and the follow up after we have had the supply has been excellent.